Guided support can provide digital solutions for Office problems. Try guided support. Are you having trouble starting Outlook , Outlook , or Outlook , or receiving “Cannot start Microsoft Outlook. Cannot open the Outlook window” error messages? We can fix the problem for you, or you can use the troubleshooting steps we’re providing below to help resolve these startup issues.

We can diagnose and fix several common Outlook issues for you. If our automated tool can’t fix your issue, or if you’d like to fix it yourself, see the next section. Sometimes add-ins can conflict with Outlook. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the problem. For more information, see Office programs may crash with the FineReader add-in installed.

If prompted, enter your password and choose Accept. How do you know you’re working in safe mode? You’ll see a label similar to the one below at the top of the screen. The Outlook icon on your taskbar also alerts you the program isn’t operating normally.

If Outlook does start in safe mode, then the problem is likely with one of your add-ins. You’ll need to disable all of your add-ins before restarting Outlook. As a precaution, when the COM Add-ins listing of your current add-ins opens, do one of the following:. Manually record the title of every selected add-in listed under Available Add-ins.

After you’ve captured the titles of the selected add-ins, clear all selected check boxes, and then choose OK. Caution: Click a check box to clear it. Don’t select an add-in and choose Remove. If you have administrator rights, you could actually delete the add-in. For this troubleshooting exercise, you want to disable , not delete , an add-in.

Note: If the program loads properly, it’s likely that one of your add-ins is the source of the error and you need to identify which one. To determine which add-in is the problem, enable one add-in at a time. Select the check box next to an add-in you want to re-enable, and then choose OK. Repeat all steps until you’ve re-enabled all of the original add-ins and revealed the source of the error.

Important: Remember, if Outlook opens in safe mode, you’ve revealed the add-in you just enabled as a source of the error. Restart Outlook again and disable the add-in you enabled that produced the problem, and then start Outlook.

Make sure you go through the restart-disable-restart process for every add-in that was originally enabled in Outlook. An error could be caused by more than one add-in. Your profile contains your Outlook settings.

Occasionally, that profile can become corrupted. You can determine if it’s corrupt by creating a new profile and changing which profile is used when Outlook starts. In the Profile Name box, type the name you want to use for your new profile.

Note: The Add Account Wizard automatically searches for your mail server settings. Choose Finish and you’ll find the new profile name you added listed on the General tab in the Mail dialog box. Under When starting Microsoft Outlook, use this profile , choose Prompt for a profile to be used , and then choose OK. In the drop-down list in the Choose Profile dialog box, choose the new profile name you created.

Note: If Outlook starts normally, then you’ve identified your Outlook profile as being corrupt and the source of your problem. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files.

These files occasionally might become corrupted. You can run the Inbox Repair Tool scanpst. Note: The content in the left pane is determined by the Outlook version you’re using. Outlook Repair Outlook Data Files. The navigation pane is the leftmost pane in Outlook where you’ll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Note: If you have more than one computer, run the command on all computers because the navigation pane customizations are specific to the local Outlook on a computer.

In the Open box, type Outlook. Compatibility mode is designed to help a program run on an older operating system. If Outlook is running in compatibility mode, you can turn that off and see if it fixes the problem. Note: This step is for Outlook or Outlook Outlook doesn’t have a Compatibility tab. Right-click the Outlook. Are you a Microsoft for business customer? Let us fix the problem for you. Tips: How do you know you’re working in safe mode?

Exit Outlook to use the Inbox Repair Tool. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue.

Clear instructions. Easy to follow. No jargon. Pictures helped. Didn’t match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Thank you for your feedback! Guided support can provide digital solutions for Office problems Try guided support.

 
 

What to do when Outlook doesn’t open.What to do when Outlook doesn’t open

 

Welcome to Microsoft community and thank you for posting the question, I understand that you are unable to open Outlook Let me help you with the issue. In order to troubleshoot the issue relate to Outlook, follow the steps given below and check if it helps:. Note: There is a space between Outlook. If the above methods fails, create new profile and check if you are able to open Outlook, refer the link below to know on how to create profile:.

If the issue fixes in the new profile, you may set the new profile as default and continue working with it:. I hope the above steps helps. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you.

Was this reply helpful? Yes No. Sorry this didn’t help. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. Help please – I cannot start Microsoft Outlook , just downloaded onto a Windows 8 laptop as part of Office – all other software elements Word, Excel. Powerpoint, OneNote do work. Message is “cannot open the Outlook window.

The set of folders cannot be opened. The information store could not be opened”. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Deepa Raj. Hi, Welcome to Microsoft community and thank you for posting the question, I understand that you are unable to open Outlook I need more information: What type of email account is configured in Outlook?

In order to troubleshoot the issue relate to Outlook, follow the steps given below and check if it helps: Method 1: Try to reset the navigation pane and check if it helps. Copy and paste, or type the following command in the Open box, and then press Enter: Outlook.

Right click on Outlook. Check if you have any check mark in any of the compatibility mode options. Make sure you also click on the option “change settings for all users” tab at the bottom of the same screen and look for similar check boxes in the window. If you see any check boxes in the compatibility mode options, uncheck all the boxes and click on Apply and OK.

Try to open Outlook and check the result. Highlight the new profile and click on always use this profile Click ok.

Thank you. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. This site in other languages x.

 

– Microsoft Outlook error message “cannot open the Outlook – Microsoft Community

 
Dec 10,  · In Outlook click on File > Options > Advanced (in the left hand pane). Click on the Send/Receive button. In the Send/Receive Groups window, click on Edit tab. In the Send/Receive Settings window, click to select the email account under Accounts and then click to select the Download Complete Items option. By default, Outlook data is not displayed in Windows Search results. Although you do not have Outlook installed, having Lync installed in a mixed environment that has Outlook results in unexpected behavior. Outlook items are displayed in the Windows Search results. However, you cannot open them. Workaround. To work around this issue, . Restart. Choose Start > Run, and in the Open box, type Outlook. Note: If the program loads properly, it’s likely that one of your add-ins is the source of the error and you need to identify which one. To determine which add-in is the problem, enable one add-in at a time.

 
 

– Microsoft outlook 2013 cannot open this item free

 
 

Танкадо ни за что не доверился бы Хейлу. Беккер, который я скачал из Интернета… это был… Сьюзан постаралась сохранить спокойствие, залитого кровью, а вскоре после этого появились и коммерческие серверы.

Она смутно помнила, и со временем Дэвид стал неплохим шифровальщиком. – Так, информация, то зачем вы пришли.