This article provides basic troubleshooting steps that you can try if you can’t print anything within Windows The steps listed in this article are an expansion of the troubleshooting article, Fix Printing Problems. If you have any feedback about these steps, please leave a comment on this Wiki article. Check hardware. Make sure your printer is turned on and connected to your PC. Many printing problems are caused by hardware that isn’t set up quite right.

Here are ideas to solve common problems with printer hardware. Check the power. Make sure that the printer’s electrical cord is plugged into an electrical outlet and that the power switch is turned on. If you’re printing to a shared printer or a printer on a network, make sure that all necessary computers and routers are turned on too. If your printer or other equipment is plugged in to a surge protector or a backup power supply, make sure that hardware is plugged in and turned on as well.

Check the cables wired printers. Make sure that the printer cable is properly connected from the printer to your PC. Check the wireless connection wireless printers. Many printers have a button that displays a blue wireless icon when wireless is available. To learn where this button is located on your printer and to find instructions about how to turn it on, see the manual that came with the printer.

If you’re still having problems, you can try more advanced steps here: Learn more about fixing network connection issues. Run the Troubleshooter. To let Windows try to help you fix the problem, run the printing troubleshooter.

A troubleshooter is an automated tool that can find and automatically fix some problems with your PC. The printing troubleshooter can fix problems with installing and connecting to a printer. If the link doesn’t open the troubleshooter If the link doesn’t open the troubleshooter, go to the search box on the taskbar, type Printing , then select Find and Fix printing problems. Update drivers. Most printers require driver software to work properly.

If you recently upgraded from one version of Windows to another, it’s possible that the current printer driver is for the previous version of Windows and may not work with Windows If you’ve had recent power outages, viruses, or other computer problems, it’s possible that the drivers have become damaged. Downloading and installing the latest driver for your printer can resolve these types of problems. Here are three ways to find and install a driver:. Windows Update might have an updated version of your printer driver.

To update your drivers using Windows Update follow the steps in the article Update driver in Windows If your printer came with a disc, that disc might contain software that installs a driver for the printer. You can search for a driver on the manufacturer’s website. Try this if Windows Update can’t find a driver for your printer, and the printer didn’t come with software that installs a driver.

To download and install a driver yourself:. If Windows can’t find a driver for your printer, and the printer didn’t come with driver software, you can look for a driver on the manufacturer’s website. Driver updates are often available in the support section of such websites. Locate and download the latest driver for your printer. Follow the driver installation instructions on the website.

Most drivers are self-installing—after you download them, you usually double-tap or double-click the file to begin the installation, and then the driver installs itself on your PC. Some printers have drivers that aren’t self-installing. If you download a driver that isn’t self-installing, follow these steps. You must be signed in as an administrator. Go to the search box on the taskbar and type Device Manager , then select Device Manager. You might be asked for an admin password or to confirm your choice.

Find the device that you want to update, and then right-click the device name. Tap or select Browse my computer for driver software and then browse to the location that you downloaded the driver software to and click next. Was this article helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Was this comment helpful? My problem with my Epson printer is that I can not scan strait to my computer without using a third party program.

I don’t have any problems printing anything from the computer. By luck, I discovered how to fix this:. Somehow mine was set on “OFF” — not sure how, maybe an update from Outlook they like to change things around just for the sake of change, and because they can. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity.

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Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit 5 people found this comment helpful. There was a paper jam in the printer. It was cleared and the unit is fully functional, except it won’t print anything from any program Office, Adobe, Screenshots, etc from my WIN 10 PC it will from my old Vista unit though.

Tried rolling it back. Cleared all previous jobs. There isn’t a spooling error. There is no external driver to download The only option for printer drivers is YOUR software and there does not seem to be a way to clear the “paper jam” error from your software. Please reply with a fix. It seems like every time MS creates the “newest and best” thing, there are expensive and often crippling issues with pre-existing products, usually at the worst possible time, for example, when when facing a deadline Correction: HP unit states paper jam is clear and the unit functions perfectly except when trying to print from my WIN 10 unit regardless of the source of the document for print.

The WIN 10 software is the only part of this picture that still thinks there’s a paper jam. This is a WIN 10 bug that needs fixing. I had that issue after a WIN10 software update. I had to roll back the update to get it to work again. Discovered this by trying everything when the advice from both entities failed at 3 AM under deadline as a desperately tried everything to finish my assignment. Choose where you want to search below Search Search the Community.

Search the community and support articles Windows Windows 10 Search Community member. Technical Level : Basic Summary This article provides basic troubleshooting steps that you can try if you can’t print anything within Windows Details Check hardware. Here are three ways to find and install a driver: 1. To download and install a driver yourself: If Windows can’t find a driver for your printer, and the printer didn’t come with driver software, you can look for a driver on the manufacturer’s website.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. How satisfied are you with this article?

Thanks for your feedback, it helps us improve the site. Previous Next. Report abuse. Details required :. Cancel Submit. How satisfied are you with this comment? Horizon Ceilings. R Starzuft. So far, every time I allow a Windows Build to install the nearby HP printer the Build later sends a driver update which fails over and over again. In order to prevent a build up of failures in the update system I have to uninstall the printer to stop the updates.

 
 

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It serves two main functions. The first is as a bridge between the printer and your computer, letting your computer understand the hardware specifications and details of the printer. Second, the driver is responsible for translating the print job data to signals that the printer can understand.

Every printer has its own unique driver that is written to fit its profile on a particular operating system, in this case, Windows If your printer is not properly configured or if you have installed an incorrect device driver, the computer will be unable to detect the printer. However, certain printer models can use generic drivers that come bundled with Windows This allows you to print without having to install additional drivers from the manufacturer.

However, this often hinders you from utilizing your printer to its full potential since extra printer-specific functions and settings may not be available. You could be at your computer having downloaded a file or typed a document that you need in hard copy, but when you try to send it to print, nothing happens. If your printer has stopped working and instead you see a Printer Driver Is Unavailable error on your screen, then you need to find out what the problem is.

Here are three possible ways to fix this common error when running Windows One reason why your Windows 10 computer may display the Printer Driver Is Unavailable error could be that you have an operating system that is out of date. For this reason, you should immediately install all available Windows updates as soon as possible. This will not only help you get printing again but will also ensure the overall stability and security of your computer. After your PC has restarted, you may check for the error message and try to print to check if the issue has been fixed.

If you still have an error after carrying out a Windows update, you should consider updating your printer drivers. If the device is supported, you should download the latest stable version. Once downloaded, double-click the installer file to add the new driver. However, you may find that your printer only supports the manual installation of drivers.

If you see the applicable drivers for your printer, select the updates you want to download and install. If your printer came with a disc, it might contain software that can help you install drivers for your printer or check for driver updates. After you download them, double-click or double-tap the file to begin installing it. After removing your printer, add it back by selecting Add a printer or scanner.

Wait for your device to find nearby printers, select the one you want, and then select Add device. Scroll down to Related Settings and select Print server properties.

Select the Drivers tab, and see if your printer is listed. On the left, select your printer manufacturer, and on the right, select your printer driver. Select Next , select Finish , and follow the instructions to add your driver. Find out how to install a printer in Windows.

Find out how to add a printer or scanner in Windows. Find out how to download printer drivers in Windows. Find out how to set up a default printer in Windows. Find out how to view the print queue in Windows.

If you’re having a problem changing your printer “offline” status, go to Troubleshooting offline printer problems in Windows. If you’re having a problem with printer connectivity in Windows, go to Fix printer connection and printing problems in Windows. Windows 11 Windows 10 More Install the latest printer driver Here are several ways to update your printer driver.

Windows Update might find an updated version of your printer driver. Open Windows Update Select Check for updates. Open Windows Update Select Check for updates at the top of the page. Select Driver updates if available. Select Check for updates. Select Check for updates at the top of the page. Installing drivers is a must, but if all else fails, you can run the Windows Troubleshooter to try and fix the most common printer setup problems for Windows 10 printers. It might seem fairly straightforward, but one of the most common printer setup problems on Windows is a lack of connectivity between the printer and your PC.

Modern printers use USB or ethernet, so double-check that your supplied printer cable has a snug fit at both ends. Troubleshooting wireless printers can be trickier, however. Wireless printers, like most WiFi devices, will need to be connected to your own wireless network before other devices can print to it. Check your printer documentation further for guided steps on how to do this, but in many cases, there should be a WPS button on both your printer and your network router.

Depending on your printer model and manufacturer, this device may be listed as WPS or has a generic label like WiFi. By pressing this button on both devices, your printer should automatically connect to your wireless network. From there, your device should be detected by Windows, as long as your Windows PC or laptop is connected to the same network.

Printers are a common peripheral for Windows 10 PCs. With that in mind, Microsoft has a vast catalog of printer drivers already available for download and installation when a new printer is connected.

 

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Make sure your printer is on and connected to your PC. Open Start > Settings > Devices > Printers & scanners. Select the name of the printer, and then choose. Microsoft is warning customers that Windows updates released since June 28 will trigger printing issues on devices connected using USB. 1. Press the Windows key+r or select Start and type run and select it. · 2. Type printmanagement. · 3. If Print Management opens, continue to step.